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"Your forms were not sent because QuickBooks could not create the necessary PDF files" #

The above error may appear in QuickBooks 2011 or 2012 under Windows 8 x64 when attempting to email or print to PDF. According to Intuit, "Only QuickBooks 2013 R4 and later is supported on Windows 8. Do you use Windows 8 64-bit and QuickBooks 2011 or 2012? They weren't designed for Windows 8..." However, they kindly link to Arvind's instructions on how to resolve the issue. Here's a condensed version:
  1. Download Microsoft-XPS-Document-Writer.zip (local cache)
  2. Unzip and copy "Microsoft XPS Document Writer" directory to %windir%\System32\
  3. Open Devices and Printers
  4. Remove "Microsoft XPS Document Writer" if present
  5. Click "Add a printer" > "The printer that I want isn't listed"
  6. Click "Add a local printer or network printer with manual settings" > Next
  7. Select "Create a new port:" > set "Type of port:" to "Local Port" > Next
  8. For "Enter a port name:" enter "XPS" > OK
  9. Click "Have Disk..." > "Browse..." > double click %windir%\System32\Microsoft XPS Document Writer\prnms001.inf > OK
  10. Click Next > Next > Yes to UAC prompt > Do not share this printer > Next > uncheck "Set as the default printer" > Finish

/windows | Feb 21, 2014


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