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Rockstar Dell sales rep #

For Windows-based servers and workstations, I have recommended Dell for ages, mainly due to their Next Business Day Service ("After telephone-based troubleshooting, replacement parts and a ProSupport technician arrive on-site, the next business day").

Once every kalpa or so, I run across an extraordinary Dell salesperson and feel compelled to share their contact info here, for the sake of others struggling with custom orders and the loathsome robot phone maze.

Eli Garcia, Business Sales Consultant, is one such rare gem. He went above and beyond the call of duty today for us in scoring just the right hardware at a great price (which wasn't available online). In this age of disconnection and depersonalization, Eli stands out as a shining example of how old-fashioned sales and service are done. His number is (512) 513-1774, his email address is eli_garcia at dell dot com, and his hours are 8:00 AM – 5:00 PM CST, Monday through Friday.

/misc | Jun 16, 2016

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