Printer properties cannot be displayed. The print spooler service is not running. #
Following a defender.exe malware infection, all printers disappeared and the Windows print spooler would stop as soon as "Add a printer" was clicked. Eric01 posted a solution in the Print Spooler Keeps Stopping thread: delete any subkeys from HKLM\SYSTEM\CurrentControlSet\Control\Print\Providers other than LanMan Print Services and Internet Print Provider.
UPDATE: According to Sophos, Troj/FakeAv-DWG creates or modifies the following registry keys:
"Order"="LanMan Print Services Internet Print Provider 3d3c3"
/windows | Jun 11, 2011
Subscribe or visit the archives