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Printer properties cannot be displayed. The print spooler service is not running. #

Following a defender.exe malware infection, all printers disappeared and the Windows print spooler would stop as soon as "Add a printer" was clicked. Eric01 posted a solution in the Print Spooler Keeps Stopping thread: delete any subkeys from HKLM\SYSTEM\CurrentControlSet\Control\Print\Providers other than LanMan Print Services and Internet Print Provider.

UPDATE: According to Sophos, Troj/FakeAv-DWG creates or modifies the following registry keys: Related:

/windows | Jun 11, 2011


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