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Logitech mic error #

Two different Logitech QuickCam devices on two different Windows XP workstations had the same installation error: the mic driver would simply not install. The first tech recommend Answer ID 2202: How Do I Uninstall and Reinstall the QuickCam Software, which didn't help. The second tech suggested Windows was to blame for "corrupting" the mic driver every time the installer was run (?!) In tech2's defense, he moved up the chain of command to have his manager reveal the sacred wisdom cleverly obscured in Answer ID 909: Fix for Windows 95 INF Issues. Here is what worked for us (use at your own risk and joy):
  1. Backup the registry (and know how to restore it if something goes wrong).
  2. Unplug webcam from computer
  3. Copy wdma_usb.inf from the i386 folder (found on Windows XP CD or hard drive) to %windir%\INF (if the filename is wdma_usb.in_, it will need to be expanded - instructions)
  4. Open regedit and navigate to: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\USB\
  5. Delete any keys under USB that begin with: VID_046D
  6. If "Access is Denied" appears, right click on USB and choose Permissions. Check "Allow" for Full Control. Click OK.
  7. Reboot. Plug in camera. It should install normally.
If you need tech support with your Logitech webcam, call them directly: 1-702-269-3457.

/windows | May 03, 2006

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