Setting up Spectrum hawaii.rr.com email accounts in Thunderbird

• IMAP & SMTP server: mail.twc.com (not mobile.charter.net, smtp-server.hawaii.rr.com, etc.)

• The Spectrum Email Server Settings and Spectrum Email Troubleshooting pages specify using SSL, but Thunderbird will fail to send messages unless SSL is switched to STARTTLS in SMTP settings.

• To reset email account password, skip the "Forgot Email Password?" link found on the Spectrum webmail login page, as it currently times out; head to https://id.spectrum.net/recover instead (also accessible via https://www.spectrum.net → "Sign In" → "Forgot Username or Password?").

❧ 2026-03-19