US-based remote support alternative to TeamViewer, AnyDesk, et al.

HelpWire feels like a breath of fresh air in remote support:

• One-off, quick support option does not require an account for either host or client

• "Currently, for Windows, macOS, and Linux with more platforms to come."

• Free during tech preview, with subscriptions expected in "Q1–2 2026". However, "if you’re using HelpWire to help out family and friends, you’ll continue to enjoy a robust, fully functional experience at no cost."

• Parent company: Electronic Team, Inc., based in Virginia with address and phone number prominently listed, was founded in 2001 and develops a number of other applications:

  • CloudMounter
  • Commander One
  • DoCast
  • Donglify
  • Elmedia Player
  • FlexiHub
  • Folx
  • JustStream
  • MacDroid
  • Serial Port Monitor
  • Serial to Ethernet Connector
  • USB Network Gate
  • Virtual Serial Port Driver

• Knowledge Base | Changelog | Roadmap

• Reviews:

  • Capterra (4.9/5 ★, 69 reviews)
  • G2 (4.8/5 ★, 30 reviews)
  • Trustpilot (4.6/5 ★, 47 reviews)
  • r/sysadmin

❧ 2025-10-24