Help desk treasure trove #

UK-based Zen Internet has put together a collection of interactive screenshots for help desk staff called Zen Internet Virtual Applications (mirror site). The focus is primarily on setting up network connections, browsers, and email clients. Among the many included guides are:

Windows (7, Vista, XP, 2000, Me, NT4, 98SE)
Mac OS (10.6, 10.4, 10.3, 10, 9)
iOS 4.2
Windows Live Mail, Windows Mail, Outlook (2010, 2007, 2002, 2000, 97), Outlook Express, Thunderbird, Apple Mail, Entourage, and more
Internet Explorer (8, 7, 6, 5, 4, more) and Safari

/misc | Feb 02, 2012

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