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Ignore HP's instructions for opening their Pavilion All-in-One - 24-b029c (Touch) #

HP generously provides an embarrassment of manuals for the 24-b029c, including a PDF entitled Hard Drive Replacement Instructions (cached copy) which is guaranteed to cause acute embarrassment and perhaps even irreparable harm as you and a friend struggle to follow them faithfully.

On page 2, we find:

To remove the rear cover, remove the two screw covers (1) and two Phillips screws (2) located in the bottom of the cover.

which sounds straightforward enough.

Any lingering doubt that the screws should be completely removed vanishes as we read on page 3:

Align the rear cover with the computer and press it down until it snaps into place (1). Replace the two Phillips screws (2), and then replace the screw covers (3).

However, you would be extremely ill-advised to follow those directions, as the screws are not designed to come out at all.

Mad props to the folks at Up & Running Technologies for sharing the correct technique, which is to simply turn the screws slightly counterclockwise until the screen pops up. You can then use a plastic pry tool to finish the job before slowly and gently lifting the back cover up, starting from the bottom (the manual did get something right: mind the ODD cable running along the top).

/misc | May 28, 2019


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