Resolving "SG_IO: bad/missing sense data" after running ATA SE on a WD My Passport USB HDD
USB storage bridges may expose ATA commands via SCSI/ATA Translation (SAT), but ATA Security behavior varies by bridge and firmware. Without an explicit vendor guarantee, reported capabilities do not confirm end-to-end command support.
After zeroing a 1TB WD My Passport USB HDD via dd, ATA Security support was queried:
hdparm -I /dev/sdX
/dev/sdX:
ATA device, with non-removable media
Model Number: WDC WD10JMVW-11AJGS1
...
Security:
Master password revision code = 48059
supported
not enabled
not locked
not frozen
not expired: security count
supported: enhanced erase
332min for SECURITY ERASE UNIT. 2min for ENHANCED SECURITY ERASE UNIT.
...
Setting a password appeared to succeed:
hdparm --user-master u --security-set-pass p /dev/sdX
security_password: "p"
/dev/sdX:
Issuing SECURITY_SET_PASS command, password="p", user=user, mode=high
but issuing SECURITY ERASE failed:
hdparm --user-master u --security-erase p /dev/sdX
security_password: "p"
/dev/sdX:
Issuing SECURITY_ERASE command, password="p", user=user
SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
hdparm -I /dev/sdX initially continued to return the expected device information. However, after disconnecting and reconnecting the drive, it reported only:
/dev/sdX:
ATA device, with non-removable media
Standards:
Likely used: 1
Configuration:
Logical max current
cylinders 0 0
heads 0 0
sectors/track 0 0
--
Logical/Physical Sector size: 512 bytes
device size with M = 1024*1024: 0 MBytes
device size with M = 1000*1000: 0 MBytes
cache/buffer size = unknown
Capabilities:
IORDY not likely
Cannot perform double-word IO
R/W multiple sector transfer: not supported
DMA: not supported
PIO: pio0
Attempting to unlock also failed:
hdparm --user-master u --security-unlock p /dev/sdX
security_password: "p"
/dev/sdX:
Issuing SECURITY_UNLOCK command, password="p", user=user
SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
WD Drive Utilities restored access to the drive:
Launch WD Drive Utilities; the Unlock Drive prompt will appear:

The password set with
hdparmwill not be accepted; enter any password five times to reveal an erase option (the Drive Erase icon remains unavailable while the drive is locked):
Set volume name and format, acknowledge the warning, and click Erase Drive. The utility erases and reinitializes the drive, restoring normal access:


Related
unable to dd, smartmon, fdisk or anything on a working external Western Digital Hard Drive
What USB to IDE adapter that can send the ATA Secure Erase command?
❧ 2026-09-12